Refund Policy
DRAFT — pending lawyer review. This policy text is a placeholder and is not final legal language.
Last updated October 2026
Overview
[DRAFT FOR LAWYER REVIEW] Describe when orders may be cancelled, refunded or replaced.
Damaged or incorrect items
[DRAFT FOR LAWYER REVIEW] Describe how to report damaged, missing or incorrect items, the reporting window, and what documentation (photos, lot number) is required.
Non-returnable items
[DRAFT FOR LAWYER REVIEW] Describe restrictions on returning opened, temperature-sensitive or research materials.
How to request a refund
[DRAFT FOR LAWYER REVIEW] Contact support@rhinoaminos.com with your order number. Processing times and refund method to be confirmed.